Refund & Cancellation Policy

12 Oct 2026

Last updated: 24 September 2026

Message Every Lead ("MEL", "we", "us" or "our") provides a recurring subscription service.

Cancellations

You may cancel your MEL subscription at any time.

Unless otherwise required by law, cancellation will take effect at the end of your current paid billing period.

You will not be charged for another billing period after cancellation takes effect.

Refunds

We do not generally provide partial refunds for unused portions of a billing period where MEL has been supplied as agreed.

If you believe you have been charged incorrectly, experienced a billing error, or the service has not been supplied as agreed, contact us and we will review the matter.

Nothing in this policy excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law or other applicable legislation.

Failed or duplicate payments

If you believe you have been charged more than once, charged after cancellation, or charged an incorrect amount, contact us so we can investigate and correct any error where appropriate.