MEL
FOR BUSINESSES ON THE TOOLS
MEL automatically texts missed callers when you can’t answer, so valuable enquiries don’t disappear while you’re working.
Keep your number. Your phone rings normally. MEL only steps in when you miss a call.
A missed call gets an instant reply.
Your phone rings normally
Answer it and nothing changes.
If you miss it
MEL quietly steps in.
Personalised text sent
Your caller gets a reply in seconds.
Keep your existing number
Customers keep calling the number they already know.
Your calls stay normal
Answer the phone and nothing changes.
Get useful job details
Ask callers to text their job description and photos to your normal number.
Nothing new to manage
No AI receptionist, CRM or app to learn.
1
Tell us about your business
Give us your business details, mobile number and current carrier.
2
We prepare your MEL service
We set up your MEL number and get everything ready behind the scenes.
3
Finish setup on your phone
Follow a few simple instructions, test one missed call, and MEL is ready.
Your existing number stays the same. Your normal calls stay the same.
That’s it. No chatbot conversation. No robot answering your phone.
EXAMPLE TEXT MESSAGE
SENT
Missed call — 10:42 am
M
Coastal Plumbing
10:42 am